Privacy Policy

This privacy policy explains how we, YLEM Energy Limited, use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Recruitment
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We may use your information collected from the website to personalise your repeat visits to our website.

YLEM Energy Limited will not share your information for marketing purposes with external companies.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email: info@ylemenergy.com

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address detailed at the foot of this Privacy Policy. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

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Recruitment

If you wish to apply for a role with us, you can do so via our website.  These applications are then directed to our HR Information System (HRIS). You will be asked for details relating to your previous experience, education and questions related to the role you are applying for.  The recruiting manager and HR will have access to this information.

The information we ask for is used to assess your suitability for the role.  There is no automated decision making in the recruitment process.

Should you be offered a role here at YLEM and after you have accepted this offer in writing, we will then request further information about you in relation to health information, ethnic origin, sexual orientation, age, religion or belief which is for equal opportunities monitoring purposes. This data is available only to the HR Department and the Managing Director.

We will not share your data with third parties, unless your application for employment is successful at which point we will share your data with former employers to obtain references for you.

If your application for employment is unsuccessful, we will hold your data for a period of 12 months after the end of the relevant recruitment process. After this period we will securely destroy your personal information.  By applying for a role with us, you agree to this data being held for this period. Should you wish us to remove your data from our HRIS please email recruitment@ylemenergy.co.uk.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personal file and our HRIS.

Our HRIS is run by Bamboo who hold our data in their EU database which is based in Ireland. We are considered to be an EU Privacy Protected Company.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 26th October 2022.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

  • by email: info@ylemenergy.com
  • write to us at: YLEM Energy Limited, Edison House, Daniel Adamson Road, Salford, Manchester, M50 1DT, United Kingdom